Spokeo Review

Spokeo retrieves background data on a person given their name, phone number, email, address, or username. But can you trust it? Read on to find out.

What Is Spokeo?

Spokeo is a people search web tool that aggregates public data from online and offline sources. Just type a person's name or address, and it can retrieve tons of information about them.

According to its website, Spokeo pulls data from 12 billion+ records. These include phone books, real estate records, census data, mailing lists, surveys, public social media profiles, and many others.

Aside from basic contact details, you can access the following:

• Info on family members and associates
  
• Consumer profile
  
• Employment/Business
  
• Social media accounts
  
• Property records
  
• Criminal history
  
• Personal finance
  
• Past addresses
  
• Marriage/Divorce/Death data

As a background check service, Spokeo takes internet sleuthing up a notch, painting a bigger story about a specific individual. It can help you make decisions in different situations like who to trust within your social circle, pursue a good lead, or reconnect with those in your family tree.

How Does Spokeo Work?

Spokeo works by aggregating public records and providing them as an organized report for a fee. Initial results revealing age, city, state, and known relatives are accessible for free. Beyond that, the site will prompt a paywall.

Users can search for a person's details using their name, cell phone number, address, email, or username. Spokeo compiles and presents the available information, including their past and present addresses, wealth data, etc.

Aside from personal use, there is a separate option for those who plan to use it for work. Spokeo for Business is tailored for businesses with multiple users, monitored by their own admin account.

The Law Enforcement option specializes in deep dives into social media profiles, which can facilitate searches on persons of interest through their digital trail.

Note that there is a search quota of 100 per month for subscriptions. But if you'll need more searches, simply go to your account menu and click Upgrade.^[1]

Who is Spokeo Best For?

There are two types of users that Spokeo will be best for: one-offs and frequent users.

One-time users may need it for locating a family member or friend, determining an unknown caller's identity, vetting a new person, protection from a scammer, returning a lost item, or tracing a debtor.

Frequent users could include private investigators, debt collectors, real estate agents, or market researchers.

Pros & Cons

Here are the pros and cons of using Spokeo.

Pros:

• Comprehensive information
  
• Easy to use
  
• Reasonable cost
  
• Quick results
  
• Searches are kept private
  
• Industry experience
  
• Responsive customer service
  
• Opt-out for your own listing
  
• Source transparency

Cons:

• Does not guarantee data accuracy
  
• US database only
  
• Limited info for free searches
  
• Extra charge for deeper searches
  
• Search quota on subscription
  
• Deceiving results for email search
  
• Cannot be used for employment or credit evaluation

Spokeo stands out with its no-frills use and lightning-fast retrieval of the number of records it can provide on an individual. A basic name search will yield the person's age, location, and names of relatives at no extra cost.

If you think you'll only use it once, you can just pay a one-off fee to get a full report. You may also get a free subscription trial for 7 days as a bonus if it's available.

Speaking of subscription services, Spokeo may be more affordable compared to competitors, but it has a finite number of searches. Nonetheless, you can always get more for a fee.

However, there have been reports that their results may be inaccurate or outdated. Even when you search using a totally made-up email address, Spokeo will still prompt you to unlock a full report, which is very deceptive.

When it comes to criminal records, Spokeo says they use corresponding court records as reference, making their results more accurate.

Spokeo Pricing

You cannot easily view the fees involved on the website unless you run a search first or click the Signup button.

To get a thorough report on your search results, you must pay a one-off fee of $0.95. It usually comes with a free subscription trial for 7 days, after which you are charged $29.95 per month.

If you sign up directly for a monthly subscription, it will only cost $19.95, while a 3-month membership is $44.85 (equivalent to $14.95/mo.). It auto-renews to prevent service interruption, which you can cancel anytime.

For businesses, you need to call them or go to their contact page to find out the cost. Spokeo provides tailor-fitted solutions to help your company get the most out of its people search capabilities.

Spokeo's Services

There's a lot you can do with a Spokeo subscription and its key features. Here are some of them:

• People Search
  While social media platforms have helped in this regard, not everybody is on them. Spokeo boasts access to databases that do not come up on internet searches using a person's name.

• Reverse Phone Lookup
  Who's calling you? Whether it's a robo-caller or an actual person who's not on your contact list, Spokeo's mobile app displays their name and blocks them upon your instruction.

• Reverse Email Lookup
  Use Spokeo's email lookup tool to get a wealth of information, such as the owner's name, social media accounts, pictures, and other details.

• Reverse Address Search
  You can unlock the estimated market value of the property in that address for free. It even provides interior details like how many bedrooms and bathrooms it has, etc.

• Reverse Username Search
  Getting suspicious about your spouse? Take the username in question and find out the social media profiles associated with it, including popular dating sites.

• Background+ Report
  For an additional fee, you can unearth more in-depth information, such as assets, employment, and many more. You can also get details on third parties like relatives and neighbors.

• Enhanced Report
  You may see an Enhanced Report button if more details are available during your search. But you need to pay for it with a credit card or a PayPal account. Results may contain marriage records, FAA licenses, and bankruptcies, among other things.

• Court/Historical Search
  Discover any person's criminal history by activating Court Search in your subscription for an additional fee. Likewise, for any historical data, e.g., marriage, click Historical Search, followed by the Purchase button.

• Spokeo Connections
  With this bonus feature, you can view your friends' social media in one place, ensuring you don't miss out on their life updates. It usually comes with a 30-day free trial after a subscription purchase.

Spokeo Ease of Use

Spokeo's clean, user-friendly interface makes navigation simple and intuitive.

Its homepage prominently displays the search field where you can type in any data point such as a name or email. The search begins immediately after.

In under a minute, it retrieves potential matches. Once you've clicked one of them, the next page shows the number of records found for that individual. This way you know what to expect before paying to unlock the complete profile.

Is Spokeo Good for Background Checks?

Spokeo can provide a comprehensive report on an individual, which makes it easy to retrieve background information. You may learn about their employment, marriage records, property ownership, and so much more.

Picture this: if you want to look up a person you met through online dating, you're likely to check out their socials one by one. But if they present you with info that doesn't add up, maybe you should use a bit more than a social media search.

Spokeo claims to use even proprietary databases that aren't accessible online, potentially giving you more in-depth information.^[5]

That said, it is worth noting that it may not always be complete or entirely accurate. But thanks to its new Show Sources feature, it will tell you the data source. This helps you assess the kind of info you're getting since you know where it's from.

Spokeo Customer Reviews

Feedback on Spokeo has been mixed across different review sites. With over 700 reviews on Consumeraffairs.com, most customers gave it a low rating. Despite its A- business rating on Better Business Bureau, Spokeo reviews here weren't so kind either.

One of the most common concerns raised by reviewers is getting charged for a subscription after paying the one-off fee. Some are confused about what they're only getting with a regular subscription.

On Sitejabber.com, Spokeo has an average rating of 2.3 among 1,300+ reviews. It fares slightly better on Trustpilot, averaging a 2.6 customer rating from over 900 reviews. Many positive feedbacks highlight Spokeo as having the best customer service and successful searches.

Spokeo Alternatives

Here are comparisons between Spokeo and 4 of its closest competitors, TruthFinder, BeenVerified, Intelius, and Instant Checkmate.

Spokeo vs. TruthFinder

TruthFinder performs a more thorough and detailed search than Spokeo. After running the same variables, both tools got different results. Spokeo spelled the name wrong and provided an outdated mailing address, while TruthFinder got the details correctly.

However, the search process time on Spokeo is a lot faster than TruthFinder. It tells you how many records it can show on a full report in less than a minute. TruthFinder takes about 15 minutes and prompts you to add validating criteria to refine its search.

Spokeo vs. Beenverified

BeenVerified offers more varied reports for members, providing deeper insights. With its multiple search tools, its subscription price is expectedly much higher.

On the other hand, Spokeo offers features ala carte. To access more comprehensive data, you'll have to fork over for an upgrade to a Background + Report.

Spokeo vs. Intelius

An Intelius subscription covers specific types of searches only. But, the reports it generates are more comprehensive. At the same time, your searches aren't capped every month, unlike Spokeo.

In addition, the Intelius app can be installed on both iOS and Android devices. However, when it comes to live call support, Spokeo is much better because you can only call Intelius on weekdays.

Spokeo vs. Instant Checkmate

Interestingly, Instant Checkmate's search process is similar to TruthFinder's. This means you'll experience the same wait times longer than Spokeo's.

Although Spokeo will show any criminal record a person may have, Instant Checkmate boasts an additional facility for checking an inmate's location. You may also get information such as an early release or transfer to another prison, if applicable.

Things to Consider Before Hiring People Search Services

Here are a few things you might want to look for in a people search service:

• Features
  Find out if the service can provide the info you need. Some background check services have dark web monitoring and inmate search capabilities.

  Others can give you a specific service, like a reverse phone lookup, that doesn't cost as much as a regular subscription service.

• Frequency
  Are you just looking up on someone for curiosity's sake? Check if the service allows you to pay for one-offs instead of committing to a subscription right away.

• Purpose
  Is this something you'll use for your business or personal inquiries? People search services may offer a business subscription that provides access to multiple users under one umbrella account.

• Accuracy
  It's important to know the sources of data being provided to you, especially if they are sensitive in nature (such as a criminal record). This will help you assess how accurate or reliable they are.

• User reviews
  Read up on customer feedback to learn about the experiences of real users. Although there is no such thing as a perfect service provider, see if there's more good than bad in what they say about them.

• Cost
  Check if their fee is justified with the services it comes with. For instance, does its subscription cost more because it allows unlimited searches? Or is it cheaper because it only does one thing?

Bottom Line

Spokeo is a great option as a people search service, whether it's for personal or business use. You can trust this people search engine to give you a bigger story than simply running a Google search. Basic information is free while crucial details are locked behind a paywall.

While it has reasonable and flexible pricing, remember that other alternative people search tools capable of more comprehensive reports exist. In any case, do not use their data to assess loan, rent, or job applicants.

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