James Allen vs Ritani
James Allen is a good online diamond retailer with 360 degree HD videos. How does it compare to Ritani? Read our comparison chart below.
James Allen offers HD 360-degree videos of every single diamond in its inventory. It is a solid customer favorite due to its user-friendly website.
While Ritani blends the ease of online shopping with the confidence of in-store viewing. Its special in-person preview feature allows you to design a ring online and get it sent to your local partner jeweler. This gives you the chance to see your ring in person before the big purchase. There is no obligation to buy if you don’t like it.
Compare James Allen with Ritani, side-by-side.
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| Visit Site | Visit Site | |
James Allen | Ritani | |
|---|---|---|
Search for Diamonds - | 3% Off Lab-Grown Diamonds over $1500 - | |
Benefits and Features | ||
| Selection | Natural and lab created diamonds | Natural diamonds and lab diamonds |
| Photos | 360-degree HD video for all diamonds; Super zoom; Grading report | Grading report; some diamonds have HD video |
| Return Policy | If you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 30 days for a full refund or exchange. Free return shipping applies to customers worldwide but is limited to three per customer. | 30-day no-questions-asked-return policy. Ritani will also cover the return shipping and insurance costs. You can also ask for a free FedEx pickup. There is no restocking fee. |
| Warranty | James Allen warrant that all items will be free from any manufacturing defects at time of delivery. James Allen will repair and maintain your jewelry for a lifetime. Lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services. | Lifetime warranty against on all manufacturing defects. This is applies to rings with the Ritani label, not designer rings Ritani carries. U.S. customers only. |
| Buyback | Diamonds at least 1 carat can be eligible for Ritani Reclaim program. The diamond must be GIA or AGSL certified. You can get immediate cash back or a Ritani Credit Value towards another diamond purchase from Ritani. | |
| Certification | GIA, AGSL (natural diamonds); GIA, IGI, GCAL, DF (lab diamonds) | |
| Customer Service | 24/7 customer service via phone, email, and live chat; Free instant real-time diamond inspection | 8:00 am - midnight M-F, 10:00 am - 7:00 pm Saturdays, and noon - 9:00 pm Sundays (ET) by phone or live chat. |
| Packaging | Large elegant white and silver presentation box with pull-out drawer containing diamond documents and cleaning cloth; Ring box is a glossy red plastic lacquered box. | Sleek all-black matte Ritani-branded ring box. A large black envelope contains the diamond documents. |
| Price Match | Yes; if accepted, the price will be honored for 48 hours. | If you see an online competitor's diamond for less, Ritani will attempt to find a similar diamond at a lower price. |
| Resizing | All engagement rings and wedding bands, excluding eternity bands and alternative metals, may be resized once for free within the first year of purchase. | 1 free ring resizing within 1 year of purchase |
| Upgrade Policy | Any loose diamond purchased from James Allen can be exchanged at 100% credit for any replacement diamond of at least 2X or greater value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document. | Get 100% credit when you trade in your first diamond. New diamond must be at least 2.5x greater in value than the original diamond. Diamond must be in original condition with an undamaged grading report. |
CreditDonkey® Reviews | ||
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| Pros & Cons | Pros:
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| Bottom Line | Good online diamond retailer with 360 degree HD videos... | |
| Visit Site | Visit Site | |
Still need help deciding which diamonds is better? Read the in-depth reviews below. You may also be interested in comparing James Allen or Blue Nile.
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