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James Allen vs Whiteflash

James Allen is a good online diamond retailer with 360 degree HD videos. How does it compare to Whiteflash? Read our comparison chart below.

James Allen offers HD 360-degree videos of every single diamond in its inventory. It is a solid customer favorite due to its user-friendly website.

While Whiteflash is known for their signature A CUT ABOVE® round and princess cut diamonds. It has one of the largest inventory of super ideal diamonds. It also offers an Expert and Premium selection if you’re looking for a high-quality diamond at a great value.

Compare James Allen with Whiteflash, side-by-side.

 James AllenWhiteflash
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James Allen

Whiteflash

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Benefits and Features

SelectionNatural and lab created diamondsIn-house inventory of round and princess cut diamonds. One of the largest inventories of super ideal cut diamonds. Large virtual inventory from partner vendors
Photos360-degree HD video for all diamonds; Super zoom; Grading reportGrading report, actual photo, light performance imagery, hearts & arrows imagery
Return PolicyIf you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 30 days for a full refund or exchange. Free return shipping applies to customers worldwide but is limited to three per customer.All in-stock diamonds (A CUT ABOVE, Expert Selection and Premium Select) and regular catalogue items are covered by a full 30 day money back guarantee. Diamonds from our Virtual Selection category as well as diamonds and jewelry that may be sourced for you from outside vendors are covered by a 10 day money back guarantee.
WarrantyJames Allen warrant that all items will be free from any manufacturing defects at time of delivery. James Allen will repair and maintain your jewelry for a lifetime. Lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services.1 year service policy. This benefit covers refinishing and repairs to the metals and accent diamonds in your jewelry, that are the result of normal wear or manufacturing defects, for a period of one year from ship date.
Buyback
Not Available
1 year buy back guarantee on the purchase of any Whiteflash in-house certified diamond for 70% of the diamond's purchase price. This includes A CUT ABOVE®, Expert Selection, and Premium Select categories.
Certification
GIA, AGS, IGI
 
Customer Service24/7 customer service via phone, email, and live chat; Free instant real-time diamond inspection
24/7 customer service
PackagingLarge elegant white and silver presentation box with pull-out drawer containing diamond documents and cleaning cloth; Ring box is a glossy red plastic lacquered box.Ring box made from natural solid wood with sophisticated cherry and black lacquer; A black envelope contains the diamond documents.
Price MatchYes; if accepted, the price will be honored for 48 hours.
Not available
ResizingAll engagement rings and wedding bands, excluding eternity bands and alternative metals, may be resized once for free within the first year of purchase.Rings may be resized once for free within the first year of purchase. Ring designs are limited in their range of sizeability. Eternity rings with diamonds all around are not sizeable.
Upgrade PolicyAny loose diamond purchased from James Allen can be exchanged at 100% credit for any replacement diamond of at least 2X or greater value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document.Lifetime Trade Up Guarantee on all diamonds in Whiteflash three in-house categories: A CUT ABOVE®, Expert Selection, and Premium Select. You may trade your qualifying Whiteflash diamond at any time for any other single in-house diamond of equal or greater value. Diamonds must be returned in undamaged condition accompanied by original diamond laboratory certificate.
 

CreditDonkey® Reviews

 James AllenWhiteflash
PriceStarStarStarStarStar
SelectionStarStarStarStarStar
PhotosStarStarStarStarHalf Star
Customer ServiceStarStarStarStarHalf Star
Pros & ConsPros:
  • 360° HD video for every diamond
  • 24/7 customer service
  • Free expert consultation
Cons:
  • Limited selection of super ideal cut diamonds
Bottom LineGood online diamond retailer with 360 degree HD videos... Read full review
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Still need help deciding which diamonds is better? Read the in-depth reviews below. You may also be interested in comparing James Allen or Blue Nile.


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About CreditDonkey
CreditDonkey is a diamond jeweler comparison website. We publish data-driven analysis to help you save money & make savvy decisions.

Editorial Note: Any opinions, analyses, reviews or recommendations expressed on this page are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.

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