James Allen vs Brilliant Earth
James Allen is a good online diamond retailer with 360 degree HD videos. How does it compare to Brilliant Earth? Read our comparison chart below.
James Allen offers HD 360-degree videos of every single diamond in its inventory. It is a solid customer favorite due to its user-friendly website.
While Brilliant Earth focuses on socially responsible diamond jewelry. Its philosophy goes beyond just conflict-free. All their diamonds come from mines with fair wages and safe working conditions. In addition, they also have lab created diamonds and use recycled metals.
Compare James Allen with Brilliant Earth, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.
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| Visit Site | Visit Site | |
James Allen | Brilliant Earth | |
|---|---|---|
Search for Diamonds - | Search for Beyond Conflict-Free Diamonds - | |
Benefits and Features | ||
| Selection | Natural and lab created diamonds | Natural, lab created, and recycled diamonds. Natural diamonds are ethically-mined from Canada and Botswana. |
| Photos | 360-degree HD video for all diamonds; Super zoom; Grading report | Most diamonds have 360-degree HD video; Grading report |
| Return Policy | If you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 30 days for a full refund or exchange. Free return shipping applies to customers worldwide but is limited to three per customer. | 30 day free return policy. Brilliant Earth provides the FedEx shipping label and free return shipping on all ring, loose diamond, and loose gemstone orders. |
| Warranty | James Allen warrant that all items will be free from any manufacturing defects at time of delivery. James Allen will repair and maintain your jewelry for a lifetime. Lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services. | Lifetime warranty against on all manufacturing defects. This does not apply to Brilliant Earth's collection of estate and vintage jewelry. |
| Buyback | ||
| Certification | GIA, IGI, HRD, GCAL, Sustainably Rated | |
| Customer Service | 24/7 customer service via phone, email, and live chat; Free instant real-time diamond inspection | 24/7 customer service via phone, email, and live chat; Free 1-on-1 virtual appointments |
| Packaging | Large elegant white and silver presentation box with pull-out drawer containing diamond documents and cleaning cloth; Ring box is a glossy red plastic lacquered box. | Eco-friendly ring boxes made from responsibly sourced natural wood; All packaging are FSC Certified (materials come from responsibly managed forests) |
| Price Match | Yes; if accepted, the price will be honored for 48 hours. | |
| Resizing | All engagement rings and wedding bands, excluding eternity bands and alternative metals, may be resized once for free within the first year of purchase. | 1 free ring resizing within 60 days of purchase for US, Canada, UK, and Australia customers. Free shipping both ways. Custom and engraved rings are subject to resize fees. Eternity rings cannot be resized. |
| Upgrade Policy | Any loose diamond purchased from James Allen can be exchanged at 100% credit for any replacement diamond of at least 2X or greater value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document. | Get 100% credit when you upgrade your loose diamond. New diamond must cost at least 1.5x more than the original diamond's value for natural diamonds, and at least 2x for lab grown diamonds. Diamond must be in saleable condition with the original grading report. Upgrades are not available for lab-created diamonds. |
CreditDonkey® Reviews | ||
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| Pros & Cons | Pros:
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| Bottom Line | Good online diamond retailer with 360 degree HD videos... | Good online retailer for socially-responsible diamonds and rings... |
| Visit Site | Visit Site | |
Search for Beyond Conflict-Free Diamonds
Shop for diamonds at Brilliant Earth, a CreditDonkey recommended partner for socially-responsible diamonds.
Which is Better: James Allen or Brilliant Earth?
Still need help deciding which diamonds is better? Read the in-depth reviews below. You may also be interested in comparing James Allen or Blue Nile.
In short: James Allen's price and selection are excellent.
Articles on James Allen
James Allen Reviews
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Does Jared Own James Allen Diamonds
Are Jared and James Allen the same company? Find out who owns James Allen and learn the difference between Jared and James Allen rings.
Articles on Brilliant Earth
Brilliant Earth
Brilliant Earth is known for their ethically-sourced diamonds. But is the price worth it? Read our full review.
Which Do You Think is Best?
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