James Allen vs Clean Origin
James Allen is a good online diamond retailer with 360 degree HD videos. How does it compare to Clean Origin? Read our comparison chart below.
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| Visit Site | Visit Site | |
James Allen | Clean Origin | |
|---|---|---|
Search for Diamonds - | Search for Lab Created Diamonds - | |
Benefits and Features | ||
| Selection | Natural and lab created diamonds | |
| Photos | 360-degree HD video for all diamonds; Super zoom; Grading report | Most diamonds have 360-degree video; Grading report |
| Return Policy | If you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 30 days for a full refund or exchange. Free return shipping applies to customers worldwide but is limited to three per customer. | 100 day return policy for full refund or exchange. Must request a return shipping authorization code and Clean Origin will send a free fully-insured FedEx return shipping label. |
| Warranty | James Allen warrant that all items will be free from any manufacturing defects at time of delivery. James Allen will repair and maintain your jewelry for a lifetime. Lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services. | Lifetime warranty against manufacturer defects. Does not apply to damage from improper care or normal wear and tear. |
| Buyback | ||
| Certification | ||
| Customer Service | 24/7 customer service via phone, email, and live chat; Free instant real-time diamond inspection | Customer service via phone, email, and live chat (Mon-Sat 8:30am - 12:00am EST, Sun 9:00am - 12:00am EST); Free 1-on-1 virtual appointments |
| Packaging | Large elegant white and silver presentation box with pull-out drawer containing diamond documents and cleaning cloth; Ring box is a glossy red plastic lacquered box. | Ring box is made from blue eco-friendly paper |
| Price Match | Yes; if accepted, the price will be honored for 48 hours. | |
| Resizing | All engagement rings and wedding bands, excluding eternity bands and alternative metals, may be resized once for free within the first year of purchase. | 1 free resizing within 100 days of original shipment date (for US customers) |
| Upgrade Policy | Any loose diamond purchased from James Allen can be exchanged at 100% credit for any replacement diamond of at least 2X or greater value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document. | |
CreditDonkey® Reviews | ||
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| Pros & Cons | Pros:
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| Bottom Line | Good online diamond retailer with 360 degree HD videos... | |
| Visit Site | Visit Site | |
Still need help deciding which diamonds is better? Read the in-depth reviews below. You may also be interested in comparing James Allen or Blue Nile.
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