Rocket Lawyer Review
Do you need legal help but don't have a huge budget? Rocket Lawyer might be the solution. Read on for an in-depth review.
Overall Score | 4.2 | ||
Price | 3.5 | ||
Order Processing Time | 4.0 | ||
Customer Service | 4.5 | ||
Ease of Use | 5.0 | ||
Quality | 4.0 | ||
Pros and Cons
- On-call attorneys
- Free 7-day trial
- Business formation service
- Limited membership plans
- Pricey add-ons
- Requires credit card
Bottom Line
Reputable legal services technology company for small businesses
Rocket Lawyer is one of the most affordable online legal services. For this reason, its reviews are mostly positive everywhere you look.
You could get documents drafted, connect with on-demand attorneys, and even form your LLC cheaply.
But is Rocket Lawyer's affordability enough to make you try its services? Find out in the in-depth review below.
What Is Rocket Lawyer?
Rocket Lawyer is an online legal services technology company founded in 2008.[1] It offers various services for your business, legal, and personal matters. Its prices are affordable, too.
For example, it can assist you in drafting business contracts or with your personal finances. It can also prepare and file your LLC formation documents—but more about that later.
The company has helped nearly 30 million people in the past 16 years. It's safe to say it can be a good option for your needs.
Yes, Rocket Lawyer is legit. Founded in 2008 by Charley Moore, Rocket Lawyer has provided affordable legal services to nearly 30 million people.[1] It's also accredited by the Better Business Bureau (BBB).
Who Should Use Rocket Lawyer?
 |
Rocket Lawyer is best for individuals and small business owners who need legal services that can be done online. It might also work best if you're on a budget due to its affordability.
Consider Rocket Lawyer if you want legal documents like these drafted by an attorney:
- Business contracts
- Lease Agreement
- Non-disclosure Agreement (NDA)
- Operating Agreement
- Articles of Organization (for Limited Liability Companies)
That said, Rocket Lawyer isn't for everyone.
Rocket Lawyer is not recommended for large companies that don't need to outsource legal services. It's also not recommended for entrepreneurs who are looking for the cheapest business formation services.
Why Choose Rocket Lawyer?
Rocket Lawyer is preferred by many because of these benefits:
- Extensive Network of Attorneys
Rocket Lawyer's biggest strength is its network of professional attorneys. From family law and tax law to employment concerns, Rocket Lawyer connects you with the right expert. - Free 7-Day Trial
Rocket Lawyer has a seven-day trial for its basic legal services, which is rare amongst its strong competitors.[2] - Personalized Business Formation Assistance
Rocket Lawyer's LLC services help fill out and file all legal forms with the state. Rest assured that a professional attorney will review all your business documents before filing anything.You can also hire an attorney to be your LLC's registered agent—a person or agency responsible for receiving important mail and documents on your company's behalf.
- Chat with an Attorney
Rocket Lawyer's on-call attorneys offer fast and reliable legal advice online. Get answers from professionals specializing in business law, intellectual property, and contracts. - Free Legal Information and Guidance
Rocket Lawyer might benefit you if you want to stay up to date on key topics related to business and general legal matters.
If you need more in-depth help, you can schedule phone consultations with Rocket Lawyer's accredited attorneys. You may even access member discounts, including discounts for registered agent services.
Rocket Lawyer's reputation isn't all sunshine and roses, however. Here's why Rocket Lawyer might not be your best bet.
Why Look Elsewhere?
Rocket Lawyer still has downsides you need to take note of:
- It's Not Always the Cheapest
Rocket Legal+ subscribers can hire Rocket Lawyer's attorneys for up to half the regular price. But for non-Rocket Legal+ members, a 15-minute chat costs $149.99.[3] Its a la carte legal documents are also pricier than competitors.To be fair, the pricier services of Rocket Lawyer are most likely because you're hiring experienced attorneys.
- Requires Credit Card Information
Unfortunately, you must provide credit card information if you want Rocket Lawyer's seven-day free trial. This card will automatically be charged a monthly bill after seven days. - Limited Membership Options
Rocket Lawyer only has two membership plans, none of which are free. As a member, you'll have access to Rocket Lawyer's legal services, even if you don't need all of them. - Difficulty Canceling the Free Trial
Some clients experience difficulties in canceling their membership before the free trial ends. Some receive charges on their billing statement because of this.
Go to your account settings to cancel your Rocket Lawyer free trial or membership. Contact Rocket Lawyer at (877) 881-0947 if you need assistance.
Pricing and Services
There are a couple of fees to note: subscription fees and fees for a la carte services.
Membership Plans
Rocket Lawyer offers 2 plans:[2]
- Rocket Legal: $39.99/mo (billed monthly); pay a la carte services at full price
- Rocket Legal+: $19.99/mo or $239.88/yr (billed annually); a la carte services are 50% off
Both membership plans offer the same benefits:
- Unlimited legal documents to customize
- RocketSign® your documents through the dashboard or app
- Ask any legal questions to an experienced lawyer
- Document Defense® in case of contract dispute
A La Carte Services
Need a specific type of service? Here's how much it can cost you:
| Professional Services | Rocket Legal | Rocket Legal+ |
|---|---|---|
| Consult a Legal Pro | $149.99 per consult | $0 per consult |
| Retain a Legal Pro | $149.99/and up | $74.99/and up |
| Tax Prep and Filing | $399.99/and up | $199.99/and up |
| Business Registration | $99.99 | $0 (for the 1st business formation) |
| Trademarks | $699.99 | $349.99 |
| Registered Agent | $249.99/yr | $124.99/yr |
The prices above are just minimum amounts. Rocket Lawyer may charge more depending on the complexity of the services you need. The prices above also exclude any state or government fees.
Rocket Lawyer may be worth it if you need ongoing legal support. That said, it may not be worth it for entrepreneurs who only need one-time services. Business formation, for instance, doesn't usually require continuous support.
How to Get Started with Rocket Lawyer
Getting started with Rocket Lawyer's membership plans is done in four easy steps:
- Choose your membership (Rocket Legal or Rocket Legal+)
- Review your order summary
- Enter your credit card information
- Create a Rocket Lawyer account
The 7-day free trial will automatically apply to your account. Your credit card will be charged $1 as an authorization hold. This will be credited back when you cancel the free trial.[4]
If you want Rocket Lawyer's a la carte services, you can purchase them anytime. You just need to create a Rocket Lawyer account or sign in to your existing account.
Rocket Lawyer provides a 7-day free trial if you choose any of its two membership plans. Your credit card will be charged a monthly or annual rate unless you cancel before the trial ends.
Customer Reviews
| RATINGS SOURCE | AVERAGE RATING |
|---|---|
| Better Business Bureau | 4.6 out of 5 ★ from an average of 392 reviews |
| Trustpilot | 4.7 out of 5 ★ from an average of 7,416 reviews |
Rocket Lawyer has thousands of positive reviews online. Like the recent review below, many customers give Rocket Lawyer a high rating because of its quick and satisfactory customer service.
(from Trustpilot)
However, Rocket Lawyer still receives a few bad reviews now and then. Mostly, customers complain about difficulty canceling the membership before the 7-day free trial ends.
(from Better Business Bureau)
To be fair, Rocket Lawyer's customers usually receive a response within 48 hours of their complaint. But after reading the downsides and negative reviews, it's normal to want to explore other options.
Rocket Lawyer's biggest competitors are discussed below.
How Rocket Lawyer Compares
Rocket Lawyer's strongest feature is having "on-call" experienced attorneys help you with business and legal documents.
However, you might not need an attorney to help you. Or you could be looking for a more affordable and flexible package. Check out the options below.
Rocket Lawyer vs. LegalZoom
| Features | Rocket Lawyer | LegalZoom |
|---|---|---|
| Business Formation | $99.99 + state fees ($0 + state fees with Rocket Legal+) | Starts at $0 + state fees (Basic) |
| On-Call Attorneys | Included in All Plans | Included in Premium Plan (for LLC formation) |
| Business and Legal Forms | Unlimited customization with any paid plan | Most forms are free, but no high-level customization |
| Free Trial | 7 Days | None, but the basic package is free |
| Mobile App | Yes | Yes |
Founded in 2001, LegalZoom has a seven-year lead over Rocket Lawyer. These two companies offer similar services, including business formation, on-call attorneys, and a registered agent.
That said, if you want a high level of customization and assistance from a qualified attorney, Rocket Lawyer is a strong contender. But if you need a more comprehensive package for business formation, LegalZoom is the better choice.
The plans and pricing vary drastically between these two companies. Rocket Lawyer provides only two kinds of plans. Meanwhile, LegalZoom has various plans for LLC formation, corporation formation, registered agent services, and more.
Rocket Lawyer has a mobile app available on Google Store and Apple's App Store. You can use it to manage your account, create legal forms, get in touch with attorneys, and more.
Economy Package at $149 + State Filing Fees
- Name check service
- Business consultation
- Digital welcome packet
- Customizable WIX website
Rocket Lawyer vs. ZenBusiness
| Feature | Rocket Lawyer | ZenBusiness |
|---|---|---|
| Business Formation | $99.99 + state fees ($0 + state fees with Rocket Legal+) | Starts at $0 + state fees (Starter) |
| Registered Agent | $249.99/year ($124.99 with Rocket Legal+) | $199/year |
| On-Call Attorneys | Included in All Plans | None |
| Business and Legal Forms | Unlimited customization with any paid plan | $99 a la carte fee for unlimited access to documents |
| Free Trial | 7 Days | None, but the basic package is free |
| Mobile App | Yes | Yes |
ZenBusiness is a tech company that offers basic business formation services, like Rocket Lawyer. This includes drafting legal forms and filing paperwork with the state.
The main difference between the two is their specialty. While Rocket Lawyer stands out with its "on-call" attorneys, ZenBusiness is more like your general online business assistant.
With services like business branding, business planning, and worry-free compliance with state rules, ZenBusiness does more to help startup entrepreneurs.
That said, for a comprehensive suite of business formation and ongoing support services, ZenBusiness is the better choice. If your primary need is legal guidance and document assistance, Rocket Lawyer offers specialized expertise.
Starter - $0 + State Filing Fees
- Includes 1 optional free year of Worry-Free Compliance that renews at $199/year
- Standard filing speed
- 100% accuracy guaranteed
- Other services are available with additional costs
Rocket Lawyer vs. Northwest
| Feature | Rocket Lawyer | Northwest Registered Agent |
|---|---|---|
| Business Formation | $99.99 + state fees ($0 + state fees with Rocket Legal+) | $39 + state fees |
| Registered Agent | $249.99/year ($124.99 with Rocket Legal+) | Included with LLC package ($125/year after the 1st year) |
| On-Call Attorneys | Included in All Plans | $9/month (not available in all states) |
| Business and Legal Forms | Unlimited customization with any paid plan | Basic templates are free (no need to sign in/sign up) |
| Free Trial | 7 Days | 90 Days (for business email only) |
| Mobile App | Yes | None |
Northwest Registered Agent is one of the most popular and reputable business formation services today. Like Rocket Lawyer, it receives thousands of 5-star reviews because of its excellent customer service.
That said, Rocket Lawyer offers legal and business assistance from attorneys. But Northwest Registered Agent offers a more comprehensive business formation package.
Northwest Registered Agent has features that Rocket Lawyer doesn't have, like Privacy by Default®. This prevents your details like name and address from being put on public record.
If having specialized legal services is more important to you, Rocket Lawyer is the better option. But if you need help with almost everything to form and maintain your LLC, check out Northwest Registered Agent.
Rocket Lawyer's registered agent will be the official point of contact for your business. The official documents received on your behalf will be scanned and emailed to you.
Business Formation Service - $39 + State Fees
- Form Your LLC, Corporation, or Nonprofit Today
- A Fully-Formed Business
- Registered Agent Service
- Business Address
- Mail Forwarding
- Privacy by Default
Bottom Line
Rocket Lawyer can be a great option for an LLC formation company. Its membership plans enable you to access services you may need throughout the lifespan of your LLC.
That said, this can get pretty pricey. And there are other formation companies that may better suit your needs.
It's best to explore all your options to find the company that offers the best value for your money. For example, LegalZoom is a strong competitor for legal services. But check out Northwest Registered Agent for the best LLC formation services.
References
- ^ Rocket Lawyer. About Us, Retrieved 03/22/2024
- ^ Rocket Lawyer. Memberships and Pricing, Retrieved 03/22/2024
- ^ Rocket Lawyer. Business Attorneys, Retrieved 06/01/2024
- ^ Rocket Lawyer. Frequently Asked Questions, Retrieved 04/18/2024
Economy Package at $149 + State Filing Fees
- Name check service
- Business consultation
- Digital welcome packet
- Customizable WIX website
Starter - $0 + State Filing Fees
- Includes 1 optional free year of Worry-Free Compliance that renews at $199/year
- Standard filing speed
- 100% accuracy guaranteed
- Other services are available with additional costs
Set Up Your LLC - $0 + State Fees
- Free business plan included (no credit card required)
- Lifetime compliance alerts
- Comprehensive name check
- Lifetime customer support via email and phone
Business Formation Service - $39 + State Fees
- Form Your LLC, Corporation, or Nonprofit Today
- A Fully-Formed Business
- Registered Agent Service
- Business Address
- Mail Forwarding
- Privacy by Default
Write to Nicole King at feedback@creditdonkey.com. Follow us on Twitter and Facebook for our latest posts.
Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.
|
|
| ||||||
|
|
|
Compare:
