How to Cancel Northwest Registered Agent

Learn how to cancel Northwest Registered Services by phone, online, or email.

Northwest Registered Agent is widely recognized for its exceptional customer service and transparent pricing.

But if its services don't work out, you can cancel anytime.

Here's a step-by-step guide to canceling Northwest Registered Agent services.

How to Cancel Northwest Registered Agent

The fastest way to cancel Northwest Registered Agent services is by using your online account. Follow these steps:

1. Log in to the client portal.
   
2. Click "Services" at the top bar.
   
3. Click "Cancel Services."
   
4. Select the service you want to cancel.
   
5. Cancel the service.
   
6. Follow the prompts to complete the cancellation process.

The interface looks slightly different if you have multiple businesses with Northwest. But don't worry—the cancellation process is the same. Just click on the company for which you want to cancel the service.

Can't cancel online? Call Northwest's hotline at 509-768-2249 during office hours or send an email through the contact page.

How to Change Your Registered Agent

It's a good idea to appoint a new registered agent before canceling Northwest's registered agent services. In most states, you're legally required to have one at all times.

Having a new registered agent helps you avoid penalties and even administrative dissolution. Perhaps more importantly, your new agent will be ready to receive official mail immediately.

The process varies slightly per state, but this is typically how you appoint a new registered agent for your business:

1. Choose a new registered agent.
   Select another registered agent service. If cost is a concern, check out cheap registered agent services.
   

   Registered Agent - $249/Year

   • Includes unlimited cloud storage for your business documents
   • Includes a Compliance Calendar (valued at $69) for critical tax and annual report deadlines
   • Renews automatically each year. Renewal rate is subject to change.
   • Cancel your service plan online or by calling (877) 808-8977

   Find Out More

   Alternatively, you can act as the company's registered agent as long as you're at least 18, have a physical address in the state where the company is doing business, and are available to receive documents during office hours.

   If it's a friend or family member, get their consent in writing before appointing them.

2. File the change of registered agent form.
   File a change of registered agent form with the Secretary of State. This updates your registered agent's name and address with the state.

   Most states charge a filing fee between $5 and $50+. The good news is some of the best registered agent services typically shoulder this fee and even file the form on your behalf.

   

   Registered Agent - $199/Year

   • Get a registered agent for LLCs and corporations
   • Available in 50 states
   • Get notifications via mail of important legal notices
   • Find important documents scanned and uploaded to your dashboard

   Find Out More

3. Cancel Northwest's registered agent services.
   Once the Secretary of State has processed your change of registered agent form and your new agent is officially in place, you can cancel Northwest's registered agent services.

Service Agreement Overview

Are you aware of the general terms and conditions outlined in Northwest Registered Agent's service agreement? For your peace of mind, you should be.

Read the following sections for a bite-sized summary of the fine print and what it means for you.

Auto-Pay Billing Terms

Registered agent service isn't the only subscription paid regularly. Your credit card is most likely enrolled in Northwest's auto-pay system if you're subscribed to any of the following services too:

• Annual report compliance
  
• Business website and email address
  
• Virtual office

Unless you opt out of the auto-pay system, Northwest will automatically charge your credit card monthly or yearly until you cancel the services. Cancel at least one business day before the next charge date to avoid paying for the next billing cycle.

Refund Requests

Northwest Registered Agent's services are non-refundable after 90 days of purchase.

For registered agent services:
If you wish to request a refund for annual registered agent services already charged to your card, you must do so within 90 days of purchasing the service.^[1]

However, there's a caveat. The moment Northwest receives a legal document on behalf of your business, it's considered a performance of service. Thus, the chances of refunding are low—even if you request within 90 days of purchase.

For business formation services:
The premise is the same. If Northwest Registered Agent has already filed your business formation documents with the state, chances are you can't get a refund for the charges anymore.

Dispute Resolution

Northwest Registered Agent has a good reputation, as discussed in this in-depth review. However, disagreements can arise with any company.

Here are some potential areas of dispute that could occur between you (the client) and Northwest:

• Incorrect or incomplete filings
  
• Failure to receive or forward legal documents
  
• Missed deadlines
  
• Customer service issues
  
• Billing errors

If it's Northwest's mistake, you can send a written notice of your dispute to Northwest's main office at 522 W Riverside Ave Ste N Spokane, WA 99201. A courtesy copy of the notice should also be emailed to legal@northwestregisteredagent.com.

You must send a dispute letter within one year of the cause of the complaint. If your dispute remains unsettled after 60 days, it will be resolved exclusively in Spokane County, Spokane, Washington.

Bottom Line

Recurring subscription fees like Northwest's registered agent services, virtual addresses, and business websites can be canceled through the online client portal.

If you can't cancel the service online, call Northwest's customer service at 509-768-2249 during office hours or send an email through the contact page.

As for refunds, once a service is performed, like a business document correctly filed or a legal document successfully sent to you, the chances of getting a partial or full refund are lower.

To avoid disputes and refund request rejections, read and understand the service's fine print before purchasing a service.

Registered Agent - $249/Year

• Includes unlimited cloud storage for your business documents
• Includes a Compliance Calendar (valued at $69) for critical tax and annual report deadlines
• Renews automatically each year. Renewal rate is subject to change.
• Cancel your service plan online or by calling (877) 808-8977

Find Out More

Registered Agent - $199/Year

• Get a registered agent for LLCs and corporations
• Available in 50 states
• Get notifications via mail of important legal notices
• Find important documents scanned and uploaded to your dashboard

Find Out More

References