October 28, 2023

Huntington Bank Problems and Solutions

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Huntington Bank could very well be one of the best regional banks, but it's not perfect. Find out what problems you may encounter with them.

Huntington Bank has a free checking account and an easy-to-use mobile app. This makes it ideal for those starting their banking journey.

However, just like most financial institutions out there, it has its fair share of problems as well.

Find out the common concerns of customers and how to deal with them!

Limited Physical Branches

Even though Huntington Bank is in four major US regions, most of its branches are concentrated in the Midwest.

So, if you live in the western part of the country (like California), you won't find any Huntington Banks there. It only has 32 physical locations in that region and they are all in Colorado.

If you don't have access to a branch near you, it will be very difficult to deposit cash. Otherwise, you can only fund your account electronically.

What You Can Do:
You can still open a Huntington Bank account online and do most banking transactions through their website or mobile app. But, having access to a nearby branch is really the ideal setup.

Why are so many Huntington Banks closing?
Over a hundred Huntington branches may have to be closed down due to Huntington's merger with TCF Bank in 2021. Since TCF used to operate in most states where Huntington serves, they also had branches just within 3 miles of Huntington's, especially in Michigan. Some of the branch closures were caused by reduced branch foot traffic due to the impact of COVID precautions.

Limited In-Network ATMs

Huntington Bank also has limited in-network ATMs which are dispersed in only 11 states. This can be inconvenient if you're in a state with no Huntington ATM because you may be charged an out-of-network fee when you use it.

They typically charge $3.50 for non-Huntington ATM transactions, which is more costly than other banks. Additionally, the ATM operator can also charge you a small fee.

What You Can Do:
You can open a Huntington Perks Checking account (or upgrade your Asterisk-Free Checking account) to get reimbursed for up to 5 out-of-network ATM transactions.

You can also check out the Huntington Platinum Perks Checking account if you want unlimited usage of any ATM, Huntington and non-Huntington alike, for free.

Avoid using non-Huntington ATMs to inquire about your balance because, if you are an Asterisk-Free Checking account holder, they will still charge you $3.50 for it.[1] Instead, access your account through your mobile app to check your balance.

Low Savings APY

Huntington Bank's savings accounts have low APYs that are below the national average rate. But, this isn't surprising because traditional banks with competitive rates are quite rare in the first place.

Even their Relationship Savings account, which they claim is a high-yield option, doesn't offer much better interest than their basic account.

What You Can Do:
If Huntington Bank is a convenient option for you and you simply want a secure place for your money, opening a savings account with them shouldn't be a problem.

However, if attractive rates are what you're looking for, consider checking the Huntington Relationship Money Market Account or other online banks in the market.

Compare Savings Account Offers

High Money Market Balance Requirement

It's not unusual for some money market accounts to require large balances to earn interest. But, with a Huntington Relationship Money Market Account, you need at least $25,000 to get the high APY they currently offer.

This amount can be burdensome and unattainable for customers with limited savings, making it an impractical option.

What You Can Do:
If you have less than $25,000, consider putting it in a Huntington CD instead. They offer promotional rates on their CDs with a minimum deposit of only $1,000.

But there's a catch: you have to be okay with locking your money in for a certain period. Check out the terms and rates they offer today:

Compare CDs

Internal Wire Transfer Fee

Huntington Bank has a $10 fee for each wire transfer between Huntington accounts.[1] Though this isn't a common everyday transaction, there is typically no charge when you're moving money between accounts within the same bank.

This poses a problem for people who still often do wire transfers and for fee-wary individuals.

What You Can Do:
If you have to make a large payment or transfer to another individual, writing a check can be a good alternative. Depending on your online transfer limits, you can also use Zelle for peer-to-peer payments at no extra charge.

In case you need to move more than $10,000 from your account, just be aware that it will trigger a bank alert. This is because receipt of cash payments over $10,000 must be reported to the Internal Revenue Service (IRS). Your recipient will be typically responsible for filing it using Form 8300.[2]

Bottom Line

While Huntington Bank has a strong reputation, it's not without its fair share of product limitations and occasional issues. Knowing how to address some of these challenges can improve your overall banking experience with them.

Additionally, being informed of the common concerns can also help you decide if Huntington is truly the right bank for you.

References

  1. ^ Huntington. Asterisk Free Checking Account Personal Account Charges Form, Retrieved 10/20/2023
  2. ^ IRS. IRS Form 8300 Reference Guide, Retrieved 10/20/2023
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